Send us an email
Have you forgotten your password, having technical difficulties, or just looking for a helping hand? Send our friendly customer support team an email.
Our guide to Mater Lotteries
Check out our FAQs to see if we can help you out. Otherwise, we're always happy to chat.
Forgot your password?
Having trouble remembering your password? No sweat. Easily reset your password online.
Talk to our support team
Looking for more help? If you'd prefer to chat to someone, please phone us on our details below.
Australia
Free Call (within Australia)
New Zealand
Free Call (within New Zealand)
International
Phone
Support Call Centre Hours
Monday – Friday 8:00am – 8:00pm AEST
Saturday 8:00am – 12:00pm AEST
Sundays & Public Hol – Closed
On Draw close dates, phone lines close at 5pm AEST
Saturday 8:00am – 12:00pm AEST
Sundays & Public Hol – Closed
On Draw close dates, phone lines close at 5pm AEST
Street Address
620 Stanley St,
Woolloongabba, Queensland,
Australia, 4102
Woolloongabba, Queensland,
Australia, 4102
Postal Address
Locked Bag 2000, Coorparoo DC, QLD 4151