Send us an email
Have you forgotten your password, having technical difficulties, or just looking for a helping hand? Send our friendly customer support team an email.
Our guide to Mater Lotteries
Check out our FAQs to see if we can help you out. Otherwise, we're always happy to chat.
Forgot your password?
Having trouble remembering your password? No sweat. Easily reset your password online.
Talk to our support team
Looking for more help? If you'd prefer to chat to someone, please phone us on our details below.
Australia
Free Call (within Australia)
1800 067 066
International
Phone
+61 7 3163 5666
Or you can chat to one of our customer support staff through our
Support Call Centre Hours
Monday – Friday 8:00am – 8:00pm AEST
Saturday 8:00am – 12:00pm AEST
Sundays & Public Hol – Closed
Street Address
14 Stratton St,
Newstead, Queensland,
Australia, 4006
Postal address
Locked Bag 111, Fortitude Valley , QLD 4006